1. Computer requirements

System requirements for PC

• Windows 2000 or XP
• 64 MB of RAM (128-256 MB recommended)
• 56 kbps modem. While a dial-up modem can be used for online classes, we strongly recommend a DSL or cable modem connection.
• Sound card
• Speakers (headset w/microphone recommended)

System requirements for MAC

• Mac OS X (version 10)
• 64 MB of RAM (128-256 MB recommended)
  
• 56kbps kbps modem. While a dial-up modem can be used for online classes, we strongly recommend running a DSL or cable modem connection.
• Sound card
• Speakers (headset w/microphone recommended)

2. Internet Service Provider (ISP):

3. Java capable browser:

In order to participate in your classes, you need to use a Java capable web browser. For a listing of supported browsers, or to download browsers free of charge, please visit www.webct.com/tuneup.

Recommended Browsers:

• PC:
  Internet Explorer 6 SP2
  Firefox 1.5x, 2.0x
  
• Mac:
  Safari 1.3, 2.X
  

4. University of Massachusetts Amherst e-mail account:

You must activate your university e-mail account (UMail ) to receive class log-in information. If you are a new student, directions will be sent to your non-university e-mail address explaining how to activate your UMail account. After this initial e-mail, all future communications will be sent to your UMail address. If you already have a UMail account, make sure you account is active. If you have questions or problems with UMail, please contact OIT (Office of Information Technologies) at 413-545-9400 or submit a help request online.

5. For more information and technical assistance: