Division of Continuing & Professional Education
University of Massachusetts Amherst
100 Venture Way, Suite 201
Hadley, MA 01035-9430 USA

413-545-2414
413-577-3838 (fax)

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www.umassulearn.net

Director
Room 201
413-545-2111
413-545-3351 (fax)
Bill McClure

Office of the Director
Room 201
413-545-2111
Laura Howard
Bruce Fieldman
Carol Emery
Amanda Chase
Susan Harris

Academic Advising
Room 206
413-545-3430
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Academic advisers help both current and prospective students plan their academic programs and refer them to other campus services. They’re also available to help instructors and faculty with any problems they may have with their students.
Lucinda Butler
Christine Marcoullier
Pat Provost

Academic Programs Office
Room 201
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Academic Programs and Instructional Services Office staff work with academic departments to offer over 600 classes each year, provide compensation for instructors and provide instructors with an orientation and handbook.

Alice O'Brien
413-545-5200

Amy Rocasah
413-545-3287

Program Development
Victoria Matthew
413-545-0475

Carol A. Steele
413-545-5203

Program Coordinators
Program coordinators help identify programs, target audiences, assist with developing promotional materials, generate budgets, and administer all nonacademic program aspects.

Linda Honan
413-577-0826
Susan O’Neil
413-545-2484

Commonwealth College
College of Humanities and Fine Arts
College of Natural Sciences
College of Social and Behavioral Sciences

Irena Bozin
413-577-0845
Dolkar Gyaltsen
413-577-0844

School of Education
College of Engineering
School of Nursing
School of Public Health and Health Sciences

Bill McClure
413-545-5208
Karen White
413-545-5202

Isenberg School of Management - PMBA

Carol Emery
413-545-5185
Karen White
413-545-5202

Isenberg School of Management - Non-PMBA Programs

Admissions
Room 206
413-577-0746
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The Continuing & Professional Education Admissions office processes the applications for the Bachelor of General Studies, Bachelor of Science in Hospitality and Tourism Management (Online), Bachelor of Business Administration (Online), and the University Without Walls programs. In addition, two Nursing tracks, RN to BS in Nursing and Second Bachelor's, are handled by the office.
Liz Leary
Linda Eldred

Business Office
Room 238
413-545-0337
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The Business Office receives program registration payments, takes care of billing and accounts payable, and maintains financial records.
Lyn Call
Bercia Zaniewski

E-learning and Instructional Design
413-577-3434
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E-learning coordination is available for all online courses. The e-learning designers instruct faculty in the latest technology applications and serve as a help desk for faculty.
Bret Holloway
Kyle Kraus
Marcie Savoie
Ryan Scott
Santo Tomasine
Online Help Desk, This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Family Business Center
Room 218
413-545-1537
www.umass.edu/fambiz
The Family Business Center is a membership program that helps family-owned businesses upgrade their skills and consciousness through continuing education. Each year of membership includes eight forums, special workshops for particular member needs and interests, roundtable discussions and a free quarterly educational newsletter, Related Matters.
Ira Bryck, Director, This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Finance and Budget
Melody Huckins
413-545-5193
Amy Stout
413-577-0286
Jose Guaregua
413-545-5238
Deb Beturney
413-545-5003
Nancy Elwell
413-577-0844

Records and Registration Office
Room 238
413-545-3653
1-800-922-8211 (toll free)
413-545-0513 (fax)
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The Records and Registration Office receives registrations and keeps academic records of all students. It also records grades, schedules classrooms, and oversees transcripts and the awarding of CEUs.
Alice Szlosek, Manager
Janet Danylieko
Elaine English
Allan Jenkinson
Jessica Plassmann