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Regulations for Out-of-State Online Students

State and federal laws require colleges and universities to be authorized to offer online degree programs in states other than their own. Due to these regulations, UMass Amherst Continuing & Professional Education (CPE) is unable to accept new students residing in:

  • Alabama
  • Arkansas

Questions regarding admission to:

Undergraduate programs - 413-545-3440 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Graduate programs - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Minnesota Residents: UMass Amherst is registered with the office pursuant to sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions.

Complaint Resolution Procedure

UMass Amherst aims to resolve all student complaints in a fair and expedient manner. Students wishing to file a formal complaint about an online course are encouraged to first contact the school or college offering the online program. The next step is to follow the formal Academic Grievance Procedure pg. 38. Students can also receive assistance from the Ombuds Office.

If online students residing in another state wish to file a formal complaint with their home state authorizing agency after exhausting internal avenues, they may do so using the contact information listed here.

 
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